Sovereign Hill - Visitors Services
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Sovereign Hill is a recreated goldfields township representing life in Ballarat during the 1850s. However, their customer service is focused very much on the 21st century.
Their 25-hectare site offers a range of visitor facilities for everyone and includes facilities for visitors with special needs. They have several parenting rooms, disability toilets, two automatic teller machines, a playground, drinking fountains, barbeques, a working Post Office, film supplies, wheelchairs free-of-charge and a hire service for strollers.
Sovereign Hill provides a range of foreign language maps that are available in their Entrance. They have also implemented a foreign language service for their evening sound-and-light show, Blood on the Southern Cross.
Where to Eat
The New York Bakery, in Main Street, is a family-style restaurant seating up to 150. The Bakery offers tasty, wholesome snacks, morning and afternoon teas and main meals.
The United States Hotel Dining Room offers a delicious à la carte lunch menu and seats up to 40.
The New York Bakery and the United States Hotel Dining Room are both fully licensed.
The Hope Bakery, on Main Street, is the place to go for delicious pies, pasties and cakes, all baked in a wood-fired Scotch oven. Be sure to try their special lines, including Christmas puddings and Hot Cross Buns, at festive seasons.
The Sovereign Hill Refreshment Kiosk provides a wide range of take-away foods, fresh salads and sandwiches for a snack or light lunch. Undercover and outdoor seating are available, and there is a children's playground. The Kiosk also has undercover BBQ facilities.
No Smoking
Smoking is not permitted within Sovereign Hill and Gold Museum premises. Visitors may smoke in car parks only.
Dogs at Sovereign Hill
From January 1st, 2007, it is the Association’s policy that dogs will not be permitted on Sovereign Hill’s premises. This includes all areas within their boundaries.
Exemptions will apply to:
a) guide dogs for hearing-impaired and vision-impaired visitors, assistance dogs for patrons in a wheelchair;
b) on-duty working dogs under the control and supervision of on-duty emergency or security services personnel;
c) dogs engaged in a performance program approved by the CEO, Deputy CEO and Museums Director, or Chief Warden, and under the control of a handler at all times during performance and kennelled at non-performance times, and moved around on site on a lead attached to the dog and held by the handler.
If you are planning to visit Sovereign Hill and 'Fido' is with you, we can give you a list of alternative accommodation where he can relax while you visit.
